ID:
TDS14
Tipo Insegnamento:
Obbligatorio
Durata (ore):
60
CFU:
8
SSD:
ORGANIZZAZIONE AZIENDALE
Url:
MANAGEMENT AND COMPUTER SCIENCE/BASE Anno: 2
Anno:
2023
Dati Generali
Periodo di attività
Secondo Semestre (05/02/2024 - 04/05/2024)
Syllabus
Obiettivi Formativi
This course reviews major themes in digital business and workplace technologies. The aim is to explore methods and tools to critically approach digitalization problems and to design digital business scenarios in a global and networked environment. The course also aims at providing students with an architectural view of enterprises linking business strategies to processes, applications and Information Technology (IT). With this purpose the course introduces the concepts, techniques and tools for Process Modeling and Process Mining.
Prerequisiti
No prerequisites for this course
Metodi didattici
The focus of the course is on understanding different aspects of digital business. To achieve that we use a combination of materials (including textbook, papers, videos, and cases), group assignments, in-class exercises, and guest lectures. Some lectures are structured as tutorials on specific aspects of process modeling and process mining using BPMN and Celonis tools.
Verifica Apprendimento
Competences will be assessed via written exam and group projects. There will be a 1st group project assignment and a 2nd group project assignment, each of which will count for 25% of the final grade. The written exam will count for the remaining 50% of the final grade. The group projects consist in the application of process modeling and process mining techniques. Students are provided with assignment and supporting material. Each group must complete the assignments within one week and submit them online.
The student will be evaluated on the basis of the scores achieved on:
• 1st group project assignment 25% which assesses the application of basic and advanced BPMN elements to a real-case process scenario.
• 2nd group project assignment 25% which assesses the application of process mining techniques to a real-case process scenario.
• Final written exam (individual) 50% through which to assess the knowledge and critical understanding of digital business and workplace technology
The written test consists of a mix of open-ended questions, multiple choice questions and exercises, with which the student have to demonstrate knowledge of the theoretical notions of digital products and platforms, knowing how to apply them in practical cases demonstrating that he has achieved the method of study and the learning ability necessary to continue the study of the subject autonomously.
Each group will be evaluated with a mid-term project score and a final project score that will be assigned to each group members.
Correct answers to all multiple-choice questions, an excellent level of preparation in all open questions, the correct execution of all the exercises and the highest score of the group project will result in a score of 30/30 cum laude.
The failure to achieve at least the score of 18/30 will result in failure to pass the exam.
The student will be evaluated on the basis of the scores achieved on:
• 1st group project assignment 25% which assesses the application of basic and advanced BPMN elements to a real-case process scenario.
• 2nd group project assignment 25% which assesses the application of process mining techniques to a real-case process scenario.
• Final written exam (individual) 50% through which to assess the knowledge and critical understanding of digital business and workplace technology
The written test consists of a mix of open-ended questions, multiple choice questions and exercises, with which the student have to demonstrate knowledge of the theoretical notions of digital products and platforms, knowing how to apply them in practical cases demonstrating that he has achieved the method of study and the learning ability necessary to continue the study of the subject autonomously.
Each group will be evaluated with a mid-term project score and a final project score that will be assigned to each group members.
Correct answers to all multiple-choice questions, an excellent level of preparation in all open questions, the correct execution of all the exercises and the highest score of the group project will result in a score of 30/30 cum laude.
The failure to achieve at least the score of 18/30 will result in failure to pass the exam.
Testi
Textbook
Beyond E-Business: Towards networked structures, Paul Grefen, 2016, Routledge.
Additional readings listed in the syllabus are available online at the Luiss Library. Additional material will be provided by the instructors on the e-learning platform
Beyond E-Business: Towards networked structures, Paul Grefen, 2016, Routledge.
Additional readings listed in the syllabus are available online at the Luiss Library. Additional material will be provided by the instructors on the e-learning platform
Contenuti
The course starts by setting the scene of digital business and reviewing technology developments that transform business in the digital economy. The course then introduces the concepts of digital platforms and infrastructures as a theoretical foundation of digital business architectures. The course also reviews methods and approaches to (re-)design organizations as well metrics required to assess the performance of business processes.
1. aspects of digital business – with the objective of leveling the playground of the class and developing a critical understanding on digital business and workplace technology (e.g. platforms, architectures, design, etc.)
2. Modeling business processes with the Business Process Model and Notation (BPMN) and analyzing process performances with tools (i.e. Celonis) and techniques to make students independent and autonomous in using a BPM toolbox.
1. aspects of digital business – with the objective of leveling the playground of the class and developing a critical understanding on digital business and workplace technology (e.g. platforms, architectures, design, etc.)
2. Modeling business processes with the Business Process Model and Notation (BPMN) and analyzing process performances with tools (i.e. Celonis) and techniques to make students independent and autonomous in using a BPM toolbox.
Risultati di Apprendimento Attesi
Knowledge and understanding:
This course provides knowledge and analytical resources that will enable students to:
- Understand the role of technology in digital business
- Know the various classes of IT used in digital business and their trends
- Understand the basics of digital business scenarios
- Know the Business, Organizational, Architectural and Technological (BOAT) aspects of digital business
- Understand the principles of business process management
- Understand the concept of strategic business-IT alignment
- Understand design principles for digital business
Applying knowledge and understanding:
The students will be able to:
- Classify networked e-business scenarios in terms of participating parties, traded objects and times scopes
- Analyze and classify business models in a structured way
- Relate elements of business, organization, architecture and IT in a graphical way for organizational design
- Apply business process modeling techniques for process analysis
- Apply process mining techniques for process discovery, conformance checking and improvement
Making judgements:
We expect students to be:
- able to identify organizational issues of digital business, analyze them and propose solutions
- able to identify areas for process improvement.
Communications Skills:
Upon completing the course, students will be able to:
- draw graphical representations of business process models
- pitch the transition towards new digital business forms
- use the notions and the communication typical of the digitalization and technology sector.
Learning skills:
Upon completing the project work, students will be able to:
- address business process reengineering problems and solutions
- perform business process analysis
- build a toolkit for evidence-based organizational (re-)design
This course provides knowledge and analytical resources that will enable students to:
- Understand the role of technology in digital business
- Know the various classes of IT used in digital business and their trends
- Understand the basics of digital business scenarios
- Know the Business, Organizational, Architectural and Technological (BOAT) aspects of digital business
- Understand the principles of business process management
- Understand the concept of strategic business-IT alignment
- Understand design principles for digital business
Applying knowledge and understanding:
The students will be able to:
- Classify networked e-business scenarios in terms of participating parties, traded objects and times scopes
- Analyze and classify business models in a structured way
- Relate elements of business, organization, architecture and IT in a graphical way for organizational design
- Apply business process modeling techniques for process analysis
- Apply process mining techniques for process discovery, conformance checking and improvement
Making judgements:
We expect students to be:
- able to identify organizational issues of digital business, analyze them and propose solutions
- able to identify areas for process improvement.
Communications Skills:
Upon completing the course, students will be able to:
- draw graphical representations of business process models
- pitch the transition towards new digital business forms
- use the notions and the communication typical of the digitalization and technology sector.
Learning skills:
Upon completing the project work, students will be able to:
- address business process reengineering problems and solutions
- perform business process analysis
- build a toolkit for evidence-based organizational (re-)design
Criteri Necessari per l'Assegnazione del Lavoro Finale
General fit with course contents
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