ID:
M376
Tipo Insegnamento:
Obbligatorio
Durata (ore):
48
CFU:
6
SSD:
ORGANIZZAZIONE AZIENDALE
Url:
POLICIES AND GOVERNANCE IN EUROPE/CULTURAL HERITAGE POLICIES Anno: 2
Anno:
2023
Dati Generali
Periodo Di Attività
Primo Semestre (11/09/2023 - 02/12/2023)
Syllabus
Obiettivi Formativi
The universality of Cultural Heritage value has gained wide acceptance at international, national, and local levels. The role assigned to the Cultural Heritage in shaping a more desirable and better future is progressively increasing. Places and their histories are conceived as social and collectively lived spaces, deeply rooted in their surrounding areas, whose mission is to link together individuals who lived in, their generations, as well as the visitors in order to create a powerful relationship among the community, its history and culture. The Central purpose of this course is to propose a creative addition to the debate surrounding Cultural Heritage management. In the 21st century the world faces epochal changes that affect every part of society, including the context in which Cultural Heritage is created, held, collected, exhibited or simply exists.
Prerequisiti
Basic knowledge of business economics and management. The course will provide the main set of knowledge necessary to deal with Heritage Management.
Metodi Didattici
During the course, the following teaching methods will be applied:
• lectures
• individual assignments
• working groups and case studies
• keynote speakers’ presentations
• presentations and assignments
On campus activities integrate the online lectures with the practical application of the knowledge acquired through lectures.
Students will be required to join a project work in order to analyze and discuss - within small groups – the applications of the theory and deal with the challenges of management planning process.
Project work is useful to evaluate student's ability to put into practice the methods of organizational design and analysis acquired during the lectures.
• lectures
• individual assignments
• working groups and case studies
• keynote speakers’ presentations
• presentations and assignments
On campus activities integrate the online lectures with the practical application of the knowledge acquired through lectures.
Students will be required to join a project work in order to analyze and discuss - within small groups – the applications of the theory and deal with the challenges of management planning process.
Project work is useful to evaluate student's ability to put into practice the methods of organizational design and analysis acquired during the lectures.
Verifica Apprendimento
• Attending students: The final grade will be based on the project work, a midterm quiz, and a final written exam. Attending students must attend no less than 70% of the course hours.
Midterm Quiz: 20% of the grade.
Final Project work presentation: 50% of the grade.
Written exam: 30% of the grade.
Instructions for mid-term quiz and the final written exam: A mix of multiple-choice questions, true/false questions and Open questions. True/false questions also require a short open response indicating the main concept or a practical example or explanation of the selected choice.
Instruction for project work: During the in-class sessions student will be engaged in a project work assignment, within small groups. The project will require student to prepare a management planning program on a target heritage site. Students will have the chance to work during on-campus lectures, under the supervision of the instructor, as well as autonomously. During the course work check point will be used to give feedback and guidance in the process of formulating a management plan. The final project presentation will account for 50% of the final grade.
• Non-Attending students: The final grade will be based only on a final written exam (100%).
Instructions for the final written exam: A mix of multiple-choice questions, true/false questions and Open questions. True/false questions also require a short open response indicating the main concept or a practical example or explanation of the selected choice.
Midterm Quiz: 20% of the grade.
Final Project work presentation: 50% of the grade.
Written exam: 30% of the grade.
Instructions for mid-term quiz and the final written exam: A mix of multiple-choice questions, true/false questions and Open questions. True/false questions also require a short open response indicating the main concept or a practical example or explanation of the selected choice.
Instruction for project work: During the in-class sessions student will be engaged in a project work assignment, within small groups. The project will require student to prepare a management planning program on a target heritage site. Students will have the chance to work during on-campus lectures, under the supervision of the instructor, as well as autonomously. During the course work check point will be used to give feedback and guidance in the process of formulating a management plan. The final project presentation will account for 50% of the final grade.
• Non-Attending students: The final grade will be based only on a final written exam (100%).
Instructions for the final written exam: A mix of multiple-choice questions, true/false questions and Open questions. True/false questions also require a short open response indicating the main concept or a practical example or explanation of the selected choice.
Testi
Teaching materials comprise several sources. Slides, readings, and other materials will be made available during the course, and differ according to the attending/non-attending stratus of students.
Attending students:
- Slides of the course
- Wijesuriya, G., Thompson J., Young, C. (2013). World Heritage Resource Manuals: Managing Cultural World Heritage. (1ed). UNESCO. Freely available at: https://www.iccrom.org/it/publication/managing-cultural-world-heritage
- Bifulco, F., & Russo Spena, T. (2016). Managing cultural heritage. Innovation perspectives, customer experience, resources enhancement, performance management (ed/Bifulco & Russo Spena Eds.) McGraw-Hill Education. https://www.mheducation.it/managing-cultural-heritage-9788838675379-italy
Non-attending students:
- Slides of the course
- Bifulco, F., & Russo Spena, T. (2016). Managing cultural heritage. Innovation perspectives, customer experience, resources enhancement, performance management
- Wijesuriya, G., Thompson J., Young, C. (2013). World Heritage Resource Manuals: Managing Cultural World Heritage. (1ed). UNESCO. Freely available at: https://www.iccrom.org/it/publication/managing-culturalworld-heritage
- Organizational Design: A Step-by-Step Approach (4th Edition). 2020. Richard M. Burton, Borge Obel, Dorthe Dojbak Hakonsson. Only chapters: 1, 2, 3, 4.
- Jacobides, M. G., Cennamo, C., & Gawer, A. (2018). Towards a theory of ecosystems. Strategic Management Journal, 39(8), 2255–2276. https://doi.org/10.1002/smj.2904
Attending students:
- Slides of the course
- Wijesuriya, G., Thompson J., Young, C. (2013). World Heritage Resource Manuals: Managing Cultural World Heritage. (1ed). UNESCO. Freely available at: https://www.iccrom.org/it/publication/managing-cultural-world-heritage
- Bifulco, F., & Russo Spena, T. (2016). Managing cultural heritage. Innovation perspectives, customer experience, resources enhancement, performance management (ed/Bifulco & Russo Spena Eds.) McGraw-Hill Education. https://www.mheducation.it/managing-cultural-heritage-9788838675379-italy
Non-attending students:
- Slides of the course
- Bifulco, F., & Russo Spena, T. (2016). Managing cultural heritage. Innovation perspectives, customer experience, resources enhancement, performance management
- Wijesuriya, G., Thompson J., Young, C. (2013). World Heritage Resource Manuals: Managing Cultural World Heritage. (1ed). UNESCO. Freely available at: https://www.iccrom.org/it/publication/managing-culturalworld-heritage
- Organizational Design: A Step-by-Step Approach (4th Edition). 2020. Richard M. Burton, Borge Obel, Dorthe Dojbak Hakonsson. Only chapters: 1, 2, 3, 4.
- Jacobides, M. G., Cennamo, C., & Gawer, A. (2018). Towards a theory of ecosystems. Strategic Management Journal, 39(8), 2255–2276. https://doi.org/10.1002/smj.2904
Contenuti
In this course we will deal with the main topic related to Cultural Heritage Management. After providing student the man concept of Organizational Design and Management, we will focus on the specific challenges posed by Heritage Management. Using the framework of the World Heritage system, we will deal with the concept of Outstanding Universal Value, analyze the heritage management systems, and understand the benefits of good managerial practices. Additionally, the course will focus on new approaches to heritage management, ecosystem, innovation, the role of new technologies, and managing the cultural service experience. Finally, the course will deal with resource enhancement and performance management of Cultural Heritage.
Risultati Di Apprendimento Attesi
Knowledge and understanding:
The course aims at providing the key theoretical-conceptual tools and the peculiar knowledge for the management of cultural organizations and to face today’s challenges for sustainability and diversity. Students will acquire knowledge of the fundamental aspect of managing heritage, which span from the different approaches to heritage management, the World Heritage System, the concept of Outstanding Universal Value, the ecosystem and innovation approach to heritage, the role of new technologies in management and cultural service experience, resource enhancement, and performance management.
Applying knowledge and understanding:
Through in-class project work, discussions and case analyses, students will be able to apply the aforementioned sets of knowledge and tools to:
• Reflect on the issues related to today’s challenges in heritage management.
• Develop a creative approach in cultural management.
• Take advantage of new technologies and innovative approaches to cultural service management.
Making judgements:
We expect students to be able to analyze Cultural Heritage Management, in its many fundamental aspects, to demonstrate an in-depth critical understanding of the scope and challenges that it posits.
Students are furthermore expected to be able to discuss and evaluate key issues related to Cultural Heritage form both practical and theoretical standpoint.
Throughout the whole course, students will be invited to adopt a critical approach to the topics, to ask crucial questions and to find new and creative solutions.
Communications Skills:
This course will give the students the possibility to acquire major terms and concepts in order to communicate their ideas, critiques and proposals in the most effective and appropriate way, as well as, the ability to interact in operational contexts through specialist knowledge, by integrating diverse sources of information.
Learning skills:
This course will contribute to empower learners giving them the tools to determine the best possible solutions to Cultural Heritage Management, to critically evaluate the theoretical models, and acquire independent and critical thinking. Additionally, the course is aimed at developing the ability to search and integrate multiple information, to establish the critical links between research and practice, as well as, between theory and its applications.
The course aims at providing the key theoretical-conceptual tools and the peculiar knowledge for the management of cultural organizations and to face today’s challenges for sustainability and diversity. Students will acquire knowledge of the fundamental aspect of managing heritage, which span from the different approaches to heritage management, the World Heritage System, the concept of Outstanding Universal Value, the ecosystem and innovation approach to heritage, the role of new technologies in management and cultural service experience, resource enhancement, and performance management.
Applying knowledge and understanding:
Through in-class project work, discussions and case analyses, students will be able to apply the aforementioned sets of knowledge and tools to:
• Reflect on the issues related to today’s challenges in heritage management.
• Develop a creative approach in cultural management.
• Take advantage of new technologies and innovative approaches to cultural service management.
Making judgements:
We expect students to be able to analyze Cultural Heritage Management, in its many fundamental aspects, to demonstrate an in-depth critical understanding of the scope and challenges that it posits.
Students are furthermore expected to be able to discuss and evaluate key issues related to Cultural Heritage form both practical and theoretical standpoint.
Throughout the whole course, students will be invited to adopt a critical approach to the topics, to ask crucial questions and to find new and creative solutions.
Communications Skills:
This course will give the students the possibility to acquire major terms and concepts in order to communicate their ideas, critiques and proposals in the most effective and appropriate way, as well as, the ability to interact in operational contexts through specialist knowledge, by integrating diverse sources of information.
Learning skills:
This course will contribute to empower learners giving them the tools to determine the best possible solutions to Cultural Heritage Management, to critically evaluate the theoretical models, and acquire independent and critical thinking. Additionally, the course is aimed at developing the ability to search and integrate multiple information, to establish the critical links between research and practice, as well as, between theory and its applications.
Criteri Necessari Per L'assegnazione Del Lavoro Finale
Master thesis assignment is based on a project proposal elaborated and presented by the student.
The project (2/3 pages) must include:
• Table of contents
• Abstract
• Main references
•In case of experimental thesis: experimental design proposal.
The project (2/3 pages) must include:
• Table of contents
• Abstract
• Main references
•In case of experimental thesis: experimental design proposal.
Corsi
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POLICIES AND GOVERNANCE IN EUROPE
Laurea Magistrale
2 anni
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